maple surgery

patient participation group

minutes for the ordinary meeting of 26 February 2014 (HTML Version)

Attendance

Executive Committee Members: Emilio Ceraudo (EC), Patricia Daniels (PD), John Doland (JD), Doris Halls (DoH), Graham Hardy (GH), David Harper (DaH), Joyce Jarvis (JJ),Nick Martensz (NM), Anthony Mitchell (AM), Josephine Powell (JP), Chris Stannard (CS), L.M. Stockman (LMS)

Surgery Representatives: [none]

Fiona McGlashan (FM) was absent with apologies.

Approval of minutes and matters arising

DoH opened the meeting until JD arrived. The minutes from the meeting of 29 January 2014 were approved and accepted.

Surgery report

FM had sent a surgery report in her absence as follows:

• DNA figures were still under review. The figure for February was 150.The practice were considering re-instating a previous DNA policy whereby patients were to be advised by letter after the 3rd DNA that an alert will be placed on their records, they will be no longer able to prebook appointments but in an emergency they will be seen once triaged on the 'phone by the Duty doctor.
• Patients leaflet to be updated as soon as DNA policy confirmed.
• Excel Ultrasound - as from 1st April a fortnightly clinic will be run at the Surgery on a Thursday morning. We hope that this should make ultrasound appointments more accessible to patients.
• Part time Practice Nurse - Anthea Parsons will be joining us on Tuesday and Thursday afternoons from mid-March. Anthea has also worked at the Cambridge Access Surgery and has many years experience in practice nursing.
• Health Awareness Event - have spoken briefly with GPs regarding speakers for this event. As soon as we have a definite date then we will start to contact possible participants. Have been contacted by Sam Miller from the Public Health Directorate of the C.C. as a result of his conversation with Rev Mitchell and will liaise further with him regarding their involvement as soon as we have a date.
• Surgery details in the Bar Hill News have been updated and information has been submitted for the next issue.
• Health Walk notices have been moved away from the door to Consult Room 6.

A discussion took place on DNA and the group agreed to ask for feedback from FM, of age, gender, whether GP or Nurse appointments, how many apologies received, how many were emergency; for next meeting.

The Ultrasound clinic was thought to be a very good addition and it was agreed that we would like more details of this for the next meeting.

The addition of the part time Practice Nurse was felt a very good addition to the surgery.

The results of the January patient survey and comments are available online as PDF documents.

Sharing of patient records

DaH said the NHS were now quoting delays of six months due to the non-delivery of information to patients. Equivalent records were sold to insurance companies. AM mentioned a newspaper report from ATOS on the subject. PD asked if an explanation of how to opt out of this scheme could be discussed in more detail. DaH commented that most people would want to opt out. DoH would go into the surgery and ask for an opt out form. It was felt that the practice should share their views on this. AM said that an opt in/opt out of donor registration was on the back of the surgery registration form, maybe this could be a possibility to look at. CS suggested that if trials were carried out on a more local level, then patients could be asked to take part. The opinion was that most patients could see that it was important for future research but that confidentiality could be an issue. JD mentioned that some trials on Warfarin had been tried and failed.

Health Awareness Event

CS had not managed to contact the manager at the Church re available dates but would do so as soon as possible. Early May was still preferred, avoiding half term week, 26 May, also Bank Holidays. Possible second and third choice of dates to be looked at.

Any other business

LMS had checked website and this was not up to date. CS would check and pass on to FM.

JP thanked LMS and DaH for helping her on the duties of Secretary.

JJ asked about the practice manager, Lesley Davis. LMS had seen LD in the surgery and it was felt that since FM promotion she was now the person in charge.

LMS would like to know if patients were still being sent to Hinchingbrooke Hospital for treatment, so that she could keep the surgery leaflet up to date.

PD told us the Health Walk notices had now been moved to a better position in the surgery, and would like to thank FM for her help and support over the Bar Hill Health Walks bag now being kept at the surgery. LMS asked if an evening walk could be possible in better weather, to which PD said she felt other schemes had tried and not had good support but would be willing to try.

DaH was concerned at the number of meetings that a surgery representative had been absent and for the lateness of apologies. It was felt that without a representative the group were unable to ask questions and receive answers. It was stated in earlier minutes that a representative would come along. The secretary agreed to contact FM and ask if this could be looked into. They were very thankful for all FM's attendance at the meetings but could this be shared with other senior partners? It was felt that the Health Awareness Event may have to be postponed due to delays in arrangements.

AM asked if blood donor sessions had been cancelled this month but it was confirmed that they had taken place in the village.

JD thanked JJ for baking biscuits for the refreshments. PD agreed to bring biscuits for next meeting.

Next meeting

There being no other business, JD thanked everyone for attending and the meeting adjourned at 7:30 p.m.

The next meeting of the Executive Committee of the PPG will take place at 6:30 p.m., on Wednesday, 26 March 2014, in the TNT Room at Bar Hill Church. Tea and coffee will be served before the meeting, from 6:00 p.m.

Copyright ©2014 by the maple surgery patient participation group
Last updated on 1 April 2014 by the Webmaster