maple surgery

minutes for the meeting of 26 September 2012 (HTML Version)

Attendance

Executive Committee Members: Emilio Ceraudo (EC), Patricia Daniels (PD), John Doland (JD), Doris Halls (DoH), Joyce Jarvis (JoyJ), Josephine Powell (JP), Chris Stannard (CS)

David Harper (DaH) and L.M. Stockman (LMS) were absent with apologies.

Surgery Representatives: Jenny Moyes (JM)

Guests: Helen Collins (HC), John Jarvis (JohJ)

Approval of minutes and matters arising

The minutes from the meeting of 28 August 2012 were approved. DoH was acting chairman. JohJ took the minutes.

Local activities leaflet (for patients with chronic or long-term illnesses)

Good work has been done but certain matters needed further discussion: all to be reduced to one sheet; distribution was now the problem. JD suggested that an approach be made to the Residents' Association for publication in the Bar Hill News. There was a need to publish the material in a number of accessible places.

Action: Deferred to next meeting.

Public meeting regarding tendering process

The letter inviting patients to this will be distributed shortly. CS pointed out that there are a number of practices in the area in a similar process, and it would be good to know how they are placed.

JD said it would be of interest to know the criteria by which the applicants would be judged. He had heard of bad practice in North London, and there are predatory private firms seeking to make money from controlling practices.

There may be information on this matter in the media but it is too complex for general understanding. It is very important that there should be a large attendance at the meeting.

It is important that the service of the surgery should not be disrupted, and JM stated that she would do her best to ensure patients' needs will be met with as much continuity as possible.

JohJ drew attention to the suggestion that two patients' representatives would be sought at the meeting. PD suggested that the committee should put names forward, and it was agreed that DaH should be encouraged to volunteer for this as his experience would be invaluable. DoH expressed her willingness for her name to go forward. JD said it was vital that the reps should not be political (e.g. councillors).

Action: CS proposed that there should be an extraordinary meeting of the group (October 10 or 17?) concentrate on this one item. This is to be arranged.

Scheduling of guest speaker from Primary Care Research Network

JM reported that the suggested speaker has been emailed, and we await reply.

CATCH

JM reported that the Cambridgeshire Association to Commission Health are seeking Patient Representatives and the practice has to put forward the name of an appropriate patient by the end of December. These patients would form a parallel group to PPG at a higher level. CATCH suggest a patient mail shot but do not offer funds for this. Various ways of propagating the information, e.g. posters, web site, approach to likely persons, could be used. There are two detailed forms for any candidates to fill up. A detailed list of possible objectives for the group was given. CS wondered how best to reach possible younger patient representatives; technology might offer some effective channels, perhaps by a 'virtual group'.

Surgery report

Non attendance at appointments

How is this to be reduced? CS suggested SMS; this is being used but here, explicit consent must be given by the patient; this takes time and is not always given. A striking Visual Presentation in the surgery might help, but some patients appear incorrigibly forgetful or careless.

The Care Quality Commission

The necessary Registration has been made and checks are going forward.

Staff update
Contract update

Expression of Interest, expressed by The Acorn/Maple Partnership and a lengthy questionnaire has been filled in. Process for Invitation to Tender has not yet been completed by Primary Care Trust.

In reply to JD query, it was explained that Dr Pai feels able to work only in partnership with an experienced doctor; he was happy with Dr Tiffin but since her departure he has not felt able to help.

The idea of fundraising by selling second hand books was not welcomed.

Any other business

HC pointed out that many at Happy Hours do not have access to the web site; how could they be kept informed. She was asked if she could pass information on to them, or if from time to time someone from Happy Hours could visit the Surgery to get updated information.

Next meeting

The meeting adjourned at 7:55 p.m.

The next ordinary meeting of the Executive Committee of the PPG will take place at 6:30 p.m. on Wednesday, 31 October 2012, in the Octagon. Tea and coffee will be served before the meeting, from 6:00 p.m.


Copyright ©2012 by the maple surgery patient participation group
Last updated on 1 November 2012 by the Webmaster